• Imrana Aziz
  • Ramesh Kumar
  • Anita Rathore
  • Manohr Lal


Background: Work environment is believed to be a major factor for better performance of human resource for health in any organization. This study concentrated on multiple factors involved in job satisfaction was appraised to critique their efficient significance in calculation of the health professional liking. Factors included job matched with workers’ skills/experience, incentives, supervision, administrator support; convenient work load, training, appreciation, low pay and job protection were major contributors in job satisfaction. Methods: A mix method study was done in 2014; an initial descriptive cross sectional survey was done followed by qualitative approach. Eighteen in-depth interviews with health care providers were conducted after taking written consent. Nodes, sub-nodes and final themes were generated during qualitative data analysis. Results: Main findings and themes were generated after making the nodes and sub-nodes from the most frequent responses. These themes were; absence of work pressure, work place safety, social support, learning opportunities, and employee influence on conditions and recognition individual or team efforts. Conclusion: Work environment is a major contributing factor towards job satisfaction among the health workers.Keywords: Work environment, job satisfaction, health workers and human resources


Robbins SP, Judge TA. Essentials of organizational behavior, 9th ed. ed. Upper Saddle River: NJ:Prentice Hall; 2008.

Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD, Brennan TA. Is the professional satisfaction of general internists associated with patient satisfaction? J Gen Intern Med 2000;15(2):122–8.

Shakir S, Ghazali A, Shah IA, Zaidi SA, Tahir MH. Job satisfaction among doctors working at teaching hospital of Bahawalpur, Pakistan. J Ayub Med Coll Abbottabad. 2007;19(3):42–5.

Kekana HP, du Rand EA, van Wyk NC. Job satisfaction of registered nurses in a community hospital in the Limpopo Province in South Africa. Curationis 2007;30(2):24–35.

van den Berg TI, Alavinia SM, Bredt FJ, Lindeboom D, Elders LA, Burdorf A. The influence of psychosocial factors at work and life style on health and work ability among professional workers. Int Arch Occup Environ Health 2008;81(8):1029–36.

Bresic J, Knezevic B, Milosevic M, Tomljanovic T, Golubic R, Mustajbegovic J. Stress and work ability in oil industry workers. Arh Hig Rada Toksikol 2007;58(4):399–405.

Makowiec-Dabrowska T, Koszada-Wlodarczyk W, Bortkiewicz A, Gadzicka E, Siedlecka J, Jozwiak Z, et al. [Occupational and non-occupational determinants of work ability]. Med Pr. 2008;59(1):9–24.

Bodur S. Job satisfaction of health care staff employed at health centres in Turkey. Occup Med (Lond) 2002;52(6):353-5.

Shah MA, Chowdhury RI, al-Enezi N, Shah NM. Determinants of job satisfaction among selected care providers in Kuwait. J Allied Health 2001;30(2):68–74.

Uganda Health Workforce Study: Satisfaction and Intent to Stay Among Current Health Workers Ministry of Health, Republic of Uganda, 2007.

Ayers K. Creating a responsible workplace. Human Resources Magazine. 2005.

Nel PS, Van Dyk PS, Haasbroek GD, Schultz HB, Sono TJ, Werner A. Human Resources Management. Cape Town: : Oxford; 2004.

McCrarey S. Motivating the workforce with a positive culture: Recognition that works. Franchising World. 2005;37(3):54–7.

Labarda MP. Career shift phenomenon among doctors in Tacloban City, Philippines: Lessons for retention of health workers in developing countries. Asia Pac Fam Med 2011;10(1):13.

van Oostrom SH, van Mechelen W, Terluin B, de Vet HC, Anema JR. A participatory workplace intervention for employees with distress and lost time: a feasibility evaluation within a randomized controlled trial. J Occup Rehabil 2009;19(2):212–22.

Oliveira Mdos S, Artmann E. [Characteristics of the medical workforce in the Province of Cabinda, Angola]. Cad Saude Publica 2009;25(3):540–50.

Iliopoulos E, Priporas CV. The effect of internal marketing on job satisfaction in health services: a pilot study in public hospitals in Northern Greece. BMC health services research. 2011;11(1):261.

Kisa S, Kisa A. Job dissatisfaction among public hospital physicians is a universal problem: evidence from Turkey. Health Care Manag 2006;25(2):122–9.

Heponiemi T, Kuusio H, Sinervo T, Elovainio M. Job attitudes and well-being among public vs. private physicians: organizational justice and job control as mediators. Eur J Public Health 2011;21(4):520–5.

Marchisio S, Sarasino D, Manzoli L, Di Stanislao F, Panella M. [Evaluation of the work environment in a local healthcare organisation in Italy: practical aspects and public health relevance]. Ig Sanita Pubbl 2008;64(3):361–75.

Pavlakis A, Kaitelidou D, Theodorou M, Galanis P, Sourtzi P, Siskou O. Conflict management in public hospitals: the Cyprus case. Int Nurs Rev 2011;58(2):242–8.

Junior JL, Alchieri JC, Maia EM. [Assessment of the work conditions in hospitals of Natal, Rio Grande do Norte State, Brazil]. Rev Esc Enferm USP 2009;43(3):670–6.

MacDermid JC, Geldart S, Williams RM, Westmorland M, Lin CY, Shannon H. Work organization and health: a qualitative study of the perceptions of workers. Work 2008;30(3):241–54.

Martinez-Inigo D, Totterdell P, Alcover CM, Holman D. The source of display rules and their effects on primary health care professionals' well-being. Span J Psychol 2009;12(2):618–31.

Smith SC. Happiness at work: it's an inside job! Insight. 2002;27(1):3–4.

Van Dormael M, Dugas S, Kone Y, Coulibaly S, Sy M, Marchal B, et al. Appropriate training and retention of community doctors in rural areas: a case study from Mali. Hum Resour Health 2008;6:25.

Wada K, Arimatsu M, Higashi T, Yoshikawa T, Oda S, Taniguchi H, et al. Physician job satisfaction and working conditions in Japan. J Occup Health. 2009;51(3):261–6.



Most read articles by the same author(s)

1 2 3 > >>