• Habib Akhtar Bahalkani
  • Ramesh Kumar
  • Abdul Rehman Lakho
  • Benazir Mahar
  • Syeda Batool Mazhar
  • Abdul Majeed


Background: Job satisfaction greatly determines the productivity and efficiency of human resourcefor health. It literally means: ‘the extent to which Health Professionals like or dislike their jobs’. Jobsatisfaction is said to be linked with employee’s work environment, job responsibilities, and powers;and time pressure among various health professionals. As such it affects employee’s organizationalcommitment and consequently the quality of health services. Objective of this study was todetermine the level of job satisfaction and factors influencing it among nurses in a public sectorhospital of Islamabad. Methods: A cross sectional study with self-administered structuredquestionnaire was conducted in the federal capital of Pakistan, Islamabad. Sample included 56qualified nurses working in a tertiary care hospital. Results: Overall 86% respondents weredissatisfied with about 26% highly dissatisfied with their job. The work environments, poor fringebenefits, dignity, responsibility given at workplace and time pressure were reason for dissatisfaction.Poor work environment, low salaries, lack of training opportunities, proper supervision, timepressure and financial rewards reported by the respondents. Conclusion: Our findings state a lowlevel of overall satisfaction among workers in a public sector tertiary care health organization inIslamabad. Most of this dissatisfaction is caused by poor salaries, not given the due respect, poorwork environment, unbalanced responsibilities with little overall control, time pressure, patient careand lack of opportunities for professional development.Keywords: Job, satisfaction, healthcare organization, nursing staff, health, environment, pressure,responsibility, poor salaries


Hafeez A, Khan Z, Bile KM, Jooma R, Sheikh M. Pakistan

human resources for health assessment, 2009. East Mediterr

Health J 2010;16(Suppl):S145–51.

Anton C. The impact of role stress on workers' behaviour

through job satisfaction and organizational commitment. Int J

Psychol 2009;44(3):187–94.

Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD,

Brennan TA. Is the professional satisfaction of general

internists associated with patient satisfaction? J Gen Intern

Med 2000;15(2):122–8.

McManus IC, Keeling A, Paice E. Stress, burnout and

doctors’ attitudes to work are determined by personality and

learning style: a twelve year longitudinal study of UK

medical graduates. BMC Med 2004;2:29.

Visser MR, Smets EM, Oort FJ, De Haes HC. Stress,

satisfaction and burnout among Dutch medical specialists.

CMAJ 2003;168(3):271–5.

Kekana HP, du Rand EA, van Wyk NC. Job satisfaction of

registered nurses in a community hospital in the Limpopo

Province in South Africa. Curationis 2007;30(2):24–35.

Bodur S. Job satisfaction of health care staff employed at

health centers in Turkey. Occup Med (Lond) 2002;52:353–5.

van den Berg TI, Alavinia SM, Bredt FJ, Lindeboom D,

Elders LA, Burdorf A. The influence of psychosocial factors

at work and life style on health and work ability among

professional workers. Int Arch Occup Environ Health


Bresic J, Knezevic B, Milosevic M, Tomljanovic T, Golubic

R, Mustajbegovic J. Stress and work ability in oil industry

workers. Arh Hig Rada Toksikol 2007;58:399–405.

Makowiec-Dabrowska T, Koszada-Wlodarczyk W,

Bortkiewicz A, Gadzicka E, Siedlecka J, Jozwiak Z, et al.

Occupational and non-occupational determinants of work

ability. Med Pr 2008;59(1):9–24.

J Ayub Med Coll Abbottabad 2011;23(3) 133

Price JI. Reflections on the determinants of voluntary

turnover. Int J Manpower 2001;22:600–24.

Ramasodi J. Factotrs Influencing Job Satisfaction among

Health Professionals [Research]. Itlay: University of

Limpopo; 2010.

Mohammad KB, Hafeez A, Nishter S. Public sector health

financing in Pakistan: a retrospective study. J Pak Med Assoc

;57:311–6; discussion 316–7.

Leshabari MT, Muhondwa EP, Mwangu MA, Mbembati NA.

Motivation of health care workers in Tanzania: a case study

of Muhimbili National Hospital. East Afr J Public Health


Von Vultee PJ, Axelsson R, Arnetz B. The impact of

organizational settings on physician wellbeing. Int J Health

Care Qual Assur 2007;20:506–15.

MacDermid JC, Geldart S, Williams RM, Westmorland M,

Lin CY, Shannon H. Work organization and health: a

qualitative study of the perceptions of workers. Work


Martinez-Inigo D, Totterdell P, Alcover CM, Holman D. The

source of display rules and their effects on primary health care

professionals’ well-being. Span J Psychol 2009;12:618–31.

Wada K, Arimatsu M, Higashi T, Yoshikawa T, Oda S,

Taniguchi H, et al. Physician job satisfaction and working

conditions in Japan. J Occup Health 2009;51:261–6.

Lima FE, Jorge MS, Moreira TM. Hospital humanization:

professional satisfaction in a pediatric hospital. Rev Bras

Enferm 2006;59(3):291–6.

Van Dormael M, Dugas S, Kone Y, Coulibaly S, Sy M,

Marchal B, et al. Appropriate training and retention of

community doctors in rural areas: a case study from Mali.

Hum Resour Health 2008;6:25.

Kisa S, Kisa A. Job dissatisfaction among public hospital

physicians is a universal problem: evidence from Turkey.

Health Care Manag (Frederick) 2006;25(2):122–9.

Buciuniene I, Blazeviciene A, Bliudziute E. Health care

reform and job satisfaction of primary health care physicians

in Lithuania. BMC Fam Pract 2005;6(1):10.




Most read articles by the same author(s)

1 2 3 > >>